PRIVACY POLICY Last updated: January 2025

At Rosario’s Kitchen, we take your privacy seriously. This policy explains what personal information we collect, how we use it, and your rights regarding that information. We will never sell your data or use it in ways you wouldn’t expect.

1. Who We Are

Rosario’s Kitchen is a family-run restaurant located at 42 Maple Street, Yorkville . We are the data controller responsible for your personal information. If you have any questions about this policy, you can contact us at info@rosarios.co.uk or by calling 12345 67890.

2. What Information We Collect

We may collect and process the following personal information:

• Reservation details — your name, phone number, email address, party size, and any special requirements you provide when making a booking.
• Enquiry and contact form data — any information you voluntarily submit when contacting us through our website or by email.
• Website usage data — anonymous data about how you use our website, including pages visited and time spent, collected via cookies.
• Marketing preferences — if you choose to sign up for updates or offers from us.

3. How We Use Your Information

We use your personal information for the following purposes:

• To confirm, manage, and follow up on your reservation.
• To respond to your enquiries and provide customer support.
• To send you updates, special offers, or news about Rosario’s Kitchen — only if you have opted in to receive these.
• To improve our website and understand how visitors use it.
• To comply with any legal obligations.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contract — to fulfil your reservation or respond to your enquiry.
• Legitimate interests — to improve our service and manage our business effectively.
• Consent — where you have opted in to receive marketing communications from us. You may withdraw this consent at any time.

5. How We Store Your Information

Your personal data is stored securely and is only accessible to members of our team who need it to carry out their role. We retain reservation and contact data for no longer than 24 months, after which it is securely deleted. We do not store payment information — all payments are handled securely through third-party providers.

6. Sharing Your Information

We do not sell, trade, or share your personal information with third parties for their own marketing purposes. We may share data with trusted service providers who help us operate our business — such as our booking or email platform — but only where necessary and under strict data protection agreements. We may also disclose information if required to do so by law.

7. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how our site is being used. These include essential cookies required for the site to function, and optional analytics cookies. You can manage your cookie preferences through your browser settings at any time. By continuing to use our website, you consent to our use of essential cookies.

8. Your Rights

Under applicable data protection law, you have the right to:

• Access the personal data we hold about you.
• Request that we correct any inaccurate information.
• Request that we delete your personal data.
• Object to or restrict how we process your data.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the relevant data protection authority.

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites such as social media platforms. We are not responsible for the privacy practices of these sites and encourage you to read their own privacy policies before submitting any personal information.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to check this page periodically.

Questions About Your Privacy?

We’re happy to help. Get in touch and we’ll respond as soon as possible.

Email:info@rosarios.co.uk Phone: 12345 67890 Address: 42 Maple Street, Yorkville